W05.06 Case Studies: Christie Johnson in Southwest Riverside County, California. Part Two
Today finishes the case study of Christine
Johnston – who has great things in store for America is she decides to harness
her brilliance with laser focus on the transformation of Occupational Therapy
(OT) and even Physical Therapy (PT). Or so I think. You will all have to wait a
week to find out what Christine thinks. Meanwhile, I carry on exploring the
questions that need answers to bring this vision into reality…
Step
6 – Write Your Story
So what keeps an Occupational Therapist
awake at night? What will hook them into exploring Alexander's discoveries with
Christie? This is the first thing to figure out.
Next is Christie’s story – the tale of how
she arrived where she is that resonates with those in her new niche. It is a
tale that should build empathy with the reader, that lets them live vicariously
through Christie’s experience. Her writing is eloquent, thoughtful and easy to
read: what she needs now is solid, psychological profiling.
Step
7 – Build Your List
Christie writes: “My students have found me
through their own on-line searches related to their own needs and through
referrals from current or past students.”
I don’t know the full details, but given
her financial concerns my guess is that she has no power in her marketing yet.
So what is her Unique Selling Distinction or Proposition (USP)? I hope she
doesn’t think it is: “Freeing your Form, Function & Flow…”
To build her list this she needs an
impactful statement that doesn’t need any time to figure out what it means.
(What is my ‘flow’ that needs freeing?) This is the invitation for people to go
into relationship with her. What can that be?
Step
8 – Invent a Back-End Business
Christie writes: “I should be reaching
people and educating them from a model that is more accepted on the front end
and use the Alexander Technique as my back-end.”
That’s not a front-end / back-end business
model, that’s a nightmare. That means running two front-end businesses at the
same time. If she pursues this line of thinking, my guess is that in 5 years
Christie is going to start feeling the same kind of exhaustion that she is
already questioning now! No – don’t do that.
Instead – your back-end business will be a
niched Alexander Technique Teacher Training School for OT, PT and any other XT’s
you think would benefit. There is a whole passionate bevvy of OT & PT
practitioners who will jump on board Christie’s “evolution” once they taste the
extraordinary benefits of Alexander's discoveries.
Step
9 – Undoing The Stories That Bind You
Christie does not really go deep and
personal as other teachers have in this series – and that may be a quirk in her
personality, or she may really be that well adjusted. No shadows to talk about
after dark? If it is the latter, then she has every reason to use her life to
do great things. I face huge challenges all the time, not because I am neurotic
(although I am that too) but because I ask my Self to do extraordinary things.
I think Christine has all the elements there to be great – maybe that is what she is not acknowledging as
clearly as she could?
The greater the aim, the bigger the
challenge, the more difficulties and problems you face, the better you come to
know who you truly are.
Step
10 – Launch Your Marketing & Sales Funnel
Start by building an OT website that will
house the USP, story and pitch that Christie works out when she starts to
write. Set up a series of auto-responders, offering an “ethical bribe” to
encourage people to sign up. Given the national nature of her audience, her
funnel could well end at a membership site with a monthly subscription that
delivers regular, niche specific, processes with download, mp3, worksheets etc.
Christie may be able to deliver her back-end business by starting a monthly
subscription. People in established professions are used to paying a
significant monthly investment in their ongoing education.
Step
11 – Become a Authority/Celebrity
Christie is already on her way to
establishing her authority in the OT world, but it needs to be clearly
harnessed with Alexander Technique, the BMJ study, a few people in white coats
hanging around her website, and convincing written materials, conference appearances,
guest teaching at well know OT training centers and her book. When will you
start working on that Christie?
Step
12 – Find Partner, Make Deals
Christie’s an absolute whiz at networking
and deal making – she obviously enjoys it – but now she needs to find partners
with a linked identity, so that they all feed into each other to create
momentum and mass in her business. Before her deal-making looked something like
this:
“With collaborations I have worked with
Yoga Centers, Music Centers, Horse Riding Facilities, Mommy and Me Centers,
Local Colleges for Community outreach classes as well as part of curriculum as
a visiting instructor for theater classes. I have also given workshops at
various locations to Chronic Pain groups, Better Breathing Groups, Veterans and
Grief Support Groups and even Bipolar/Schizophrenia groups per
invitations. “
Wow. This girl knows how to insert herself!
So focus that amazing ability and energy into a unified vision that will take more
than your life time to achieve. If Christie finds this all a little
overwhelming, she can talk with BodyChance. I am interested in partnering with
teachers who have a clear mission, a money plan, but need working capital,
infrastructure support and business advice.
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CAVEAT: Remember what Alexander said: “They will see it as getting in and out of a chair the right way. It is nothing of the kind.” Is this case-study about the “right way” for Christine Johnson to go ahead? It is nothing of the kind. It’s intended to demonstrate a way of thinking, not a set of proscriptions. My intention with these case studies is to find another way of presenting the same ideas in a different light.
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